Collaborate With Your Round-the-clock Monitoring Specialists
The moment your home alarm system in Fargo goes off, your 24-hour monitoring experts will act immediately. Their first step is to validate your alarm, and that means getting in contact with you. The procedure they abide by depends on the kind of emergency. For example, if the emergency is of a medical nature, one attempt will be made to get in touch with you before assistance is sent out. In the event of a break-in - the most frequent kind of alarm - a monitoring specialist will adhere to these procedures to contact you:
- An attempt will be made to contact you via the command hub. You will usually be asked for a passcode.
- If that effort doesn’t prompt a response, a call is attempted to your primary contact number.
- A second number or your first contact person is tried next.
- If there still isn’t an answer, area law enforcement officers are sent.
- Your monitoring agents will attempt to reach you again once emergency personnel are contacted.
If you're not in a situation where you can interact with monitoring agents, don’t fret. Assistance will still be sent even when you're not available to substantiate the emergency.
Get prepared for any emergency with a Vivint home alarm system in Fargo
Be prepared for any crisis with a modern home alarm system in Fargo from Vivint. Dial (701) 699-4489 to begin designing your home’s protection today.