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What should I do when my Fargo home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system safeguards your home – and your family – against the multitude of risks you might encounter, like burglary, fire, and flooding. Despite the fact that your home might be prepared, that doesn’t mean you are. Do you know what to do if your Fargo home alarm system goes off? The sound of an alarm is likely to be jarring, confusing, and could incite panic. Your best option is to stay level-headed and follow these simple guidelines.

Actions to Take Whenever Your Home Alarm System In Fargo Goes Off

Nobody wants to be in this dilemma, but it’s also the reason why you ordered a home alarm system from the outset. You’re woken up in the wee hours of the morning with the distinct blaring of an alarm after a security sensor has been tripped. Now what are you going to do?

  1. Stay calm. This is easy to say but harder to do when your home security alarm is blasting, and your pulse is beating rapidly. But keeping a cool head is the optimal way to evaluate what’s going on. Avoid the urge of trying to manage the emergency alone instead allow your monitoring staff and first responders to do their job.
  2. Take care of your family members. Your primary concern should be your family members and moving them out of harm’s way. In the event of a break-in, this might involve proceeding to an appointed safe room as far away from access points as possible. The invader was probably already scared off by the alarm, but it’s always smart to be extra cautious. If there’s smoke or flames, you need to leave your home right away.
  3. Grab your cell phone. The vast majority of homeowners keep their smartphones with them at all times these days, but you may fail to take it during a crisis. You’ll want to have it. You’ll be able to stay in touch with your monitoring specialists and receive alerts through your home security app.

Collaborate With Your Round-the-clock Monitoring Specialists

The moment your home alarm system in Fargo goes off, your 24-hour monitoring experts will act immediately. Their first step is to validate your alarm, and that means getting in contact with you. The procedure they abide by depends on the kind of emergency. For example, if the emergency is of a medical nature, one attempt will be made to get in touch with you before assistance is sent out. In the event of a break-in - the most frequent kind of alarm - a monitoring specialist will adhere to these procedures to contact you:

  • An attempt will be made to contact you via the command hub. You will usually be asked for a passcode.
  • If that effort doesn’t prompt a response, a call is attempted to your primary contact number.
  • A second number or your first contact person is tried next.
  • If there still isn’t an answer, area law enforcement officers are sent.
  • Your monitoring agents will attempt to reach you again once emergency personnel are contacted.

If you're not in a situation where you can interact with monitoring agents, don’t fret. Assistance will still be sent even when you're not available to substantiate the emergency.

Get prepared for any emergency with a Vivint home alarm system in Fargo

Be prepared for any crisis with a modern home alarm system in Fargo from Vivint. Dial (701) 699-4489 to begin designing your home’s protection today.